Returns

Money-Back Guarantee & Return Policy

You may return unused items for a refund within 60 days of purchase. We accept items that are in their original unused new condition, with tags attached.

 

Domestic Returns

To make returns easier, we offer a flat-rate USPS shipping label for $6.95. The ski gloves must be in their original unused new condition, with tags attached. Contact us and we will issue you a Return Merchandise Authorization (RMA #) and email you a pre-paid USPS return label that you will print, attach to the original packaging and drop in the mail. The flat-rate shipping label will be deducted from your refund. Once we receive the gloves, we will process your refund within 1-3 days. 

 

International Returns & Exchanges

Contact us and we will issue you a RMA (Return Merchandise Authorization) with return address. Customer is responsible for sending the new, unused item to us via their preferred courier. Please send us the tracking information so we can monitor the package and expedite the return/refund process.

 

Warranty

For the original buyer from stoatgloves.com we guarantee our merchandise to be free of manufacturing defects for 1-Year.

 

When will my credit card be refunded?

Once we receive your returned merchandise, your refund will be processed within 1-3 days. If there is a refund due, a credit will be issued in the original form of payment. You will be notified via e-mail when this transaction has taken place. Please note that your banking institution may require additional days to process and post this transaction to your account.